Privacy Policy

This privacy policy describes how information is collected, used, and protected when visitors access or interact with the TropicWheels platform located at tropicwheels.com. It applies to all users who browse the site, submit quote requests, create an account, or communicate through any channel made available on the platform. By continuing to use the platform, each visitor acknowledges that this policy applies to their activity and consents to the practices described herein. If any portion of this policy is not acceptable, the appropriate course of action is to discontinue use of the platform.

Information collected through the platform falls into two broad categories. The first includes personal details that visitors voluntarily provide when completing forms, submitting quote requests, or registering for an account. This may include full name, mailing address, phone number, email address, vehicle information, and any other details entered into a submission form. The second category consists of technical data that is automatically generated when a device connects to the platform, including IP address, browser type and version, operating system, referring URL, pages visited, and the date and time of each request. This technical data is used in aggregate to understand how the platform is accessed and to maintain its performance.

The information collected is used for a defined set of purposes. When a quote request is submitted, the details provided are used to facilitate a connection with licensed insurance providers who can offer relevant coverage options. Communications regarding the status of a request, updates to platform features, or responses to submitted inquiries may be sent to the contact information on file. Aggregate technical data is analyzed to improve navigation, page load times, and overall user experience. In some cases, information may be retained as needed to satisfy legal or regulatory obligations applicable to the insurance referral industry.

Users who provide a phone number and opt in to text communications may receive service messages and informational updates via SMS. These messages may relate to quote request status, coverage reminders, or relevant insurance guidance. Standard messaging rates from a user's mobile carrier may apply. To stop receiving text messages at any time, simply reply STOP to any message received. For assistance with messaging preferences, reply HELP or reach out directly at tropica_sanchez@tropicwheels.com. Opting out of SMS communications does not affect the ability to use other platform features.

While personal information is not sold, rented, or traded for marketing purposes, there are limited circumstances under which information may be shared with third parties. When a quote request is submitted, the relevant details may be passed to one or more licensed insurance carriers or authorized agents for the purpose of generating and delivering a coverage quote. Any such sharing is done solely to fulfill the service requested. Additionally, certain service providers engaged to support platform operations, such as hosting or data processing vendors, may have limited access to information under strict confidentiality agreements that prohibit unauthorized use or disclosure.

Reasonable administrative, technical, and physical safeguards are in place to protect the information held by TropicWheels against unauthorized access, alteration, or disclosure. These measures include encrypted data transmission, access controls, and periodic review of data handling practices. While no system can guarantee absolute security, ongoing efforts are made to keep data protections aligned with current industry standards. Users are encouraged to use strong, unique passwords and to report any suspected security issues promptly.

Visitors have the right to request access to the personal information associated with their use of the platform, and to ask that inaccurate details be corrected. Requests to have personal information deleted may be submitted, subject to any retention requirements imposed by law or legitimate business necessity. The platform may use cookies and similar tracking technologies to remember preferences, analyze traffic patterns, and support platform functionality. Browser settings can be adjusted to decline cookies, though doing so may affect certain features. Questions about privacy practices, data rights, or how information is handled may be directed to tropica_sanchez@tropicwheels.com, by phone at +1 (206) 774-8571, or by mail at 255 S King St Ste 800 Seattle WA 98104. Continued use of the platform following any updates to this policy constitutes acceptance of the revised terms.